Shipping + Delivery

9 articles

All things Shipping and Delivery

Articles

How much does shipping cost?

Give a regular shipping rate:. Give an expedited shipping rate:

Order Tracking

As soon as your order is received, an order confirmation. Once your package has shipped you will receive a tracking number.

How long does it take for my order to arrive?

All orders are fulfilled from Squamish, BC, Canada. We offer multiple shipping via Canada Post and UPS at the moment. we cannot guarantee shipping times stated at checkout as once a package leaves our facility we are at the mercy of our couriers, hol

How long does it take for my order to ship?

We ship Wednesday-Saturday from September-April. Orders placed by 2 pm PT Wednesday-Saturday will be shipped out the same day*. Orders placed after 2 pm PT Wednesday-Friday will be shipped out the next business day**. Orders placed after 2 pm PT on S

I Need to make a change/ cancel my order.

We try to ship all orders out in a timely matter. This means we don’t always see your request to change your order until after it is shipped. We do our best to check emails before shipping; however, it is not a guarantee. Your best bet is to email su

Do you ship to my country?

You bet! However, we only offer free shipping on all North American orders over $100.

Do you ship to P.O. boxes?

Unfortunately, we do not ship to P.O boxes. UPS is our primary shipping partner, and this is their policy. Bindings are big. P.O boxes are not. Many P.O. boxes located in rural areas do not have a physical address at which packages can be left. This

What if I don't receive my package?

In the case that your package shows that it has arrived at the destination, but you don't have it, check with your family members, loved ones, neighbors, or roommates. 9/10 times it's there somewhere. Remain calm. The next step is that we strongly re

What Duties and Taxes Will I Be Charged?

All shipments leave from our warehouse in Canada. Shipments outside Canada may be subject to delays at Customs and may be subject to Customs fees when delivered. Duties and taxes are determined by the customs agency within the destination country. Al