All things Shipping and Delivery
We offer free shipping within North America for all snowboard binding orders. All international orders have a calculated shipping rate via UPS. All USA parts order have a $12USD flat rate. All Canadian parts orders have a $20CAD flat rate
As soon as your order is received, you will receive an order confirmation. Once your package has shipped you will receive a tracking number.
All orders are fulfilled from Squamish, BC, Canada. We offer multiple shipping via Canada Post and UPS at the moment. we cannot guarantee shipping times stated at checkout as once a package leaves our facility we are at the mercy of our couriers, hol
We ship Wednesday-Saturday from September-April. Orders placed by 2 pm PT Wednesday-Saturday will be shipped out the same day*. Orders placed after 2 pm PT Wednesday-Friday will be shipped out the next business day**. Orders placed after 2 pm PT on S
We try to ship all orders out in a timely matter. This means we don’t always see your request to change your order until after it is shipped. We do our best to check emails before shipping; however, it is not a guarantee. Your best bet is to email su
You bet! However, we only offer free shipping on all North American binding orders.
Unfortunately, we do not ship to P.O boxes. UPS is our primary shipping partner, and this is their policy. Bindings are big. P.O boxes are not. Many P.O. boxes located in rural areas do not have a physical address at which packages can be left. This
In the case that your package shows that it has arrived at the destination, but you don't have it, check with your family members, loved ones, neighbors, or roommates. 9/10 times it's there somewhere. Remain calm. The next step is that we strongly re
All shipments leave from our warehouse in Canada. Shipments outside Canada may be subject to delays at Customs and may be subject to Customs fees when delivered. Duties and taxes are determined by the customs agency within the destination country. Al